Most of a Technology Budget Is Already Spent
The number on a technology budget is the least interesting thing about it. What matters is the fraction you can still direct, which is always smaller than anyone thinks, and what you do with it.
What Payments Connectivity Taught Me About Supply Chains
Payment failures fell sharply on a high-volume payments platform. Almost none of it came from writing better payment code. It came from noticing that a payment stack is a supply chain you run rather than a system you build.
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